My problem was a bag which was overweight. A single woman held saying I could only get fifty lbs, regardless if I advised her I had been pleased to pay for overage expenses. This other girl was not as well helpful. Having said that, Nina Kong went really outside of her way to help me… calling for information and facts, on the lookout factors up…she even helped me transfer the bag to a safe locale although I went as a result of it to discover if I could rearrange and pull some weight out.
I cannot think you board passengers before doing all your checks around the plane. Leaving your buyers trapped for more than 2 hrs without to minimal information is overall bullshit. When you are essentially the same as every single airline With this respect, it’s simply not satisfactory to treat your clients this way.
Also, you can find identification requirements in the airport because it relates to domestic airline vacation. All customers age eighteen yrs and older ought to existing Formal Photograph identification in advance of boarding the aircraft.
She was terrific And that i hope she is about the flight following spet Once i am likely back to St Thomas Many thanks Mike
We are so amazing upset with this type of mis-cure and poor management by American Airlines and won't ever fly you once again.
Current flight from Austin to Ft Myers on which I'd asked for wheelchair help did not deliver any jetway guidance and absolutely nothing at all in Ft Myers from airplane to baggage declare and NOONE to talk to.
I just needed to say “thanks†for our enjoyable practical experience with American Airlines on our the latest Las Vegas journey! Every little thing went effortlessly and by the due date.
I will say she(AA) discovered a later flight for me on another airline,which I so appreciated,but she unquestionably might have a lot more nice in working with me.
At sign in for flight 2356 my bag was considered by personnel as oversized. Placed in dimensions Examine & was one inch to tall . My gripe- my husband with equivalent bag was not ( diff coloration) asked to size Examine. observed numerous naturally much too tall luggage past Verify pt. your shedding $.
Good Early morning, I had been wanting to know Exactly what are the requirements required any time a shopper travels using a insignificant. Thanks for almost any details pertaining to this matter.
.Stephanie,a supervisor was quite rude and another agent informed me ifI planned to go t oMonterey previously I ought to take a taxi.the agent did not gave me the seats that Specific assistant experienced specified me due to my disability Ifound right after my third try Darlene
my edge no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs precisely the same working day. I've paid for the roundtrip fare. I'm scheduled to leave on dec 31. my issue to you is can you remember to help me to return previously. This is often why. the night i arrived in colorado springs, i needed to be taken to the emergency space. i could not breathe correctly. i have a underlying lung condition, that is inoperable. i frequented my dr. right before i arrived for the check-up, told him where by i was likely for the vacations.
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I had been a first time user to on the net reservations so I was pretty anxious And that i built them simultaneously as my brother-in-regulation from his household so he could walk me by means of it. At the end my Expense for the very same excursion was about $a hundred and seventy in excess of his. I locked inside of a price tag (round vacation)of $365 depart $thirty return journey, but was billed $425.twelve Every rather than the $395 Every. Charging for seats just for the departure of $60ish, the return flight wasn't an additional demand mainly because there were seats obtainable collectively at no additional demand. I was charged both of those approaches instead of just the departure – so yet another $60ish. I desired to get my reservation in simultaneously as my brother in regulation so I submitted it and tried out to determine immediately after why mine was about $a hundred and seventy much more for the same detail. I'd the affirmation electronic mail intending to my perform so I could print it out so I didn’t have it available to me from my household. Once i went into perform a 2nd day later, I could see almost everything was Incorrect. After i named AA I had been transferred around and informed nothing at all might be finished it absolutely was earlier the 24 several hours – I didn’t would like to terminate only receive a credit rating.