My challenge was a bag that was overweight. One particular woman saved expressing I could only consider fifty lbs, even though I instructed her I used to be joyful to pay for overage expenses. This other female was not also helpful. Having said that, Nina Kong went truly outside of her approach to help me… calling for details, hunting items up…she even helped me go the bag to a secure spot although I went via it to view if I could rearrange and pull some weight out.
This agent was away from line and disrespectful. There was NO cause of her Frame of mind, particularly when there was NO line and several agents standing with the counter like they have been Prepared and capable to help. Janet Ault
Also propose that every passenger place there stick with it in sizing checker so all passengers are handled equitably.
American Airlines has the worst client service of all airlines I have Utilized in my sixty three several years. My wife’s anniversary earrings were stolen outside of her suitcase on June 20, 2013 and Client service has REFUSED to contact us back again soon after reporting the thief the day it transpired.
I booked and paid out for our trip for travel March ten, 2016. These tickets were not low-priced And that i could have applied miles. As I booked the journey early and there appeared to be plenty of Business enterprise Seats, I used to be confident that we'd have the ability to use my Upgrade. In truth, I was instructed there was nobody booked in Business and it “looked superior†for an update.
I wanted to vent my disappointment Together with the baggage situation together with your airline. Almost everything else was great, even so the way my baggage was managed would make me Believe twice prior to scheduling with AA all over again. I had been charged $twenty five Every way for one bag, not staying informed my bag may very well be carried on for no demand. To incorporate insult for the $fifty charged, my bag was broken on the surface upon currently being returned to me.
I just desired to say “thank you†for our pleasant knowledge with American Airlines on our the latest Las Vegas vacation! Every thing went efficiently and in time.
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The 1st flight still left forty five minutes late building us overlook our connecting flight to Harrisburg, Pa. Informed the following flight could be at midnight so we hold out right until then (I'm with my disabled eighty four 12 months previous mom) At midnight we're told the flight was cancelled, there have been no accommodations available and the subsequent flight was twelve the following day.
My Good friend of mine booked my Mother a reservation from haiti to miami fl I paid out her $three hundred to purchase me the fares however she did not informed me the flight will likely be booking on the nonrevenue flight it had been a ridicullus second for all of us, quesion I've In case the seat is not really warranty why did she took the money from me
My husband and i had a flight leaving Richmond Virginia with a closing desired destination of Seattle Washington. We are Look At This aware of flying and experienced flown other airlines before that week planning to and from several Locations. We experienced all our facts and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt talk to if those who are traveling are army personnel so we began around and waited in line to talk into a agent in the counter. When we were being up on the counter we informed a Woman behind the counter that my husband is in the armed service and we experienced two luggage to check in. Thats once we ended up educated that our luggage exactly where more than fat and It could be 250$ more. We asked for for your Woman to show us where by the package deal pricing is penned. She was not able to offer that information and facts and went on to inform us we could look it up ourselves. My husband that's enlisted during the U.S. Coastline Guard hasn't had to pay more or any amount for baggage, on orders or personal. My spouse gave her the 250$ and that is in the event the consultant we had been speaking with before long became really rude and threatened to terminate our total flight.
We lately returned from Hayden CO. They were begging for volunteers to surrender their seats. We have been informed we'd acquire $seven-hundred.00 Every and hotel vouchers if we gave up our seats. We promptly volunteered. We had been informed to wait for everybody to board the aircraft and they would deal with the vouchers.
So, There are many thing’s I have discovered that I will Observe in this article, and think about it my own instructional venting since they don't provide The shopper perfectly in any respect regarding this:
For the purpose of cancelling all reservations of A.A. flights from TPE stopover NRT to LAX and return to Taiwan , make sure you . I make a error of touching reservations of the.A. by means of cellphone skyscanner software program on 13th Feb.
It might be a glitch to you personally but it really ensures that I have to face in a lengthy line which is pretty distressing using a knee cap that's been damaged.